Water Damage Cleanup Waterloo - Service Restore Pro

Fabulous work and easy to take care of. I called a different Service Restore Pro Waterloo firm initially and they could not make it out to my house until the next day. Thank goodness you guys had no problem coming from the exact same night. In a few hours, they had the water out and were moving industrial fans into help dry out my kitchen. The professional technicians I've interacted with from the company have been shown to be experienced in their area of specialty. Hence, I can comfortably say that I completely trust their workmanship, and also their overall customer service experience as they manage their clients. I was faced with a disaster when my sewage system burst, and this wasn't just a hazard to our health, but it also threatened to hurt my property. After the company stepped in and provided their answer, I haven't experienced any issues so far and couldn't be happier than I am now.

Came out the same day I called about mold remediation to assess the situation. They did a thorough assessment and even pointed out areas of mold that I hadn't realized were there. The quote was fair and the customer service was outstanding, so I went with them and I am so glad that I did. Everyone was extremely knowledgeable and had no problem explaining everything to me and did not make me feel like I was bothering them when I ceased to check on their progress. I need to admit that I was pleasantly surprised when it came time for our final walkthrough. I never dreamed that my condo would look even better today than it did before. There simply are not enough words to express how much I value your company helping me through this trying time. Thanks for a job well done.